Group 228
REED FAMILY LINEN

Beauty in the Details

Reed Family Linen are a family-run online luxury linen business. They entrusted us to rebuild and modernise their e-commerce site and recommended features and functions that would lead to higher conversion. The result was an elegant brand-led site that attracted more customers, who had a significant higher spend, within just a few months of launch.

Clay Macbook Pro 15 With Touch Bar Front View Mockup 3

We worked closely with the owners to understand their goals, their passion for linen products, and their determination to turn the brand into a much loved household name. Deep recommended the best way to invest their budget for the maximum return with a visual refresh, rebuild and the addition of key features that encourage customer spend.

Reed Mock Up Product 3
Group 230
Group 235

Their catalogue of options is extensive, so we included a detailed filter system, mega navigation, intuitive search, and a rewards programme to incentivise new and returning customers to engage and ultimately spend with Reed Family Linen.

 

Group 229
Group 232
Group 233
Group 234

The site design was completely rethought to enhance Reed’s beautiful content and products. Elegance was essential to the new look, with the tone of voice relaxed and welcoming to mirror the customer experience.

We continue to work with Reed Family Linen maintaining the site, offering design advise, technical maintenance, SEO services, and paid social.

Mockup 4 2
Group 231
Group 55

“Our decision to work with Deep was engaging, professional, personal and friendly from the outset. Once we commenced the project the team at Deep were attentive, prompt to respond and led us through the process with confidence. Our new website and online presence are exactly what we wanted and will propel our business into the next phase of our eCommerce expansion plans. We would recommend the team at Deep to other like-minded entrepreneurs who are passionate about their brand and their business.”

KAREN REED
FOUNDER, REED FAMILY LINEN
PROJECT SERVICES

Creative Direction
User Experience (UX)
User Interface (UI)
E-commerce build
Website maintenance
SEO services
Paid social services